How to Talk to Your Doctor – the Doctor’s Perspective

Functional gastrointestinal (GI) and motility disorders have a wide variability in symptoms and activity. Management of the disorders requires a lot of patient input, and more time than average spent with the physician because multiple factors may be involved.  However, most physicians have been forced by the economics of managed care to see more patients in less time than ever before.

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Presently, a follow-up appointment in our office lasts for precisely 15 minutes. Certainly it is important that you get the most out of the time you have when you can actually talk to your doctor.

Here are a few suggestions which can help improve the worth of the time that you spend with your physician.

Be Scientific

These disorders require a lot of insight into dietary, stress, and behavioral variables. My patients with the most success in managing their symptoms tend to be scientific about their disorder.

They record in a diary things like symptom patterns, diet, and activity over a week or two.

They bring the diary to my office where we review and analyze it together. In this way we may find, for example, trends which aggravate symptoms, unsuspected lactose intolerance or sensitivity, or other hints to improve the management their disorder.

Be Organized

Just as with the diary above, my most successful patient interactions include more time with me because many baseline questions have already been answered by organized patients.

Some patients routinely bring in a list of what might be important medical information, such as medications with their frequency and dosage, a list of allergies, or a list of current diagnoses for which they are being treated by other physicians.

Often, we find that a person’s medications are being taken too frequently or are not being taken with enough frequency to improve the symptoms. With a list of medications, we can see any drug interactions (or possibly duplicate medications), cut the costs of medications, and improve side effects.

Be Inquisitive

I am delighted when a patient brings with them a list of direct questions. That allows them to direct our conversation and education to specific areas of interest or concern about their disorder.

It is most disturbing to be contacted by a patient, who has been seen in the office earlier that day, with questions that might have been asked face to face for better understanding.

Be sure to ask your physician if there are new therapies available or studies going on locally in the management of your disorder, such as new drug studies, or other therapy studies.

Be Interactive

The diagnosis of a functional GI and motility disorder, once established, requires more partnership with your physician and more personal responsibility than many other gastrointestinal disorders.

Take charge of your disorder, record your symptoms, be prepared for your doctor appointments with lists of medications and questions.

Look for other ways to manage your disorder, such as new therapies, diets, studies, stress control groups, and support groups.

If you have difficulty remembering the conversation and teaching of your physician, consider asking them if you could use a tape recorder at your office appointments.

In Summary

Do your best to make the most of your all too brief interaction with your physician. Do not let your appointment – for which you have prepared, driven to the physician’s office (perhaps through rush-hour traffic), waited for (yes, we know that we are generally late), and are then ushered into the office – deteriorate into a brief, “So how are you doing” conversation. Make every moment count.

Source: Adapted from IFFGD publication #142 by Patricia L. Raymond, MD, FACP, FACG, Norfolk, VA

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IFFGD is a nonprofit education and research organization. Our mission is to inform, assist, and support people affected by gastrointestinal disorders.

Our original content is authored specifically for IFFGD readers, in response to your questions and concerns.

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